6.4 FAQ

1. What is the Weekly Cardiac Rhythm Report?
It’s a subscription-based feature that provides a detailed weekly summary of your heart rhythm patterns, including the detection of any arrhythmias, ECG analysis, and lifestyle impact insights.

2. What kind of insights will I receive in the report?
You'll receive a breakdown of arrhythmic episodes, ECG rhythm types, heart rate trends, beat irregularities, sleep quality, exercise impact, and expert-informed weekly summaries of your cardiac health.

3. Is this report only for people diagnosed with arrhythmia or AFib?
Not at all. While especially helpful for those managing arrhythmias, it's also valuable for anyone looking to track their heart rhythm during daily life activities, such as athletes, people at cardiovascular risk, and those who are on a set of medications for chronic health conditions.

4. How do I access my weekly reports?
Your report will be delivered digitally each week through your registered email and accessible through your Frontier X Plus account.

5. Does this feature require a separate device or app?
No. It only works with the Frontier X Plus app, no extra hardware is needed.

6. How is the Weekly Cardiac Rhythm Report different from my Frontier X Plus data?
The report transforms your raw data into structured weekly summaries and clinically-informed actionable insights, making it easier to track patterns, risk, and the impact of lifestyle changes.

7. How accurate is the report?
The report is generated using medically validated, high-quality ECG data captured by the Frontier X Plus, combined with FDA-cleared algorithms for rhythm classification.

8. Who should consider subscribing to this report?
This report is ideal for individuals diagnosed with arrhythmias, those at high cardiovascular risk, athletes under cardiac supervision, those who are on a set of medications for chronic health conditions, and anyone interested in closely monitoring heart rhythm health between clinical visits.

9. Is this report a substitute for medical diagnosis or treatment?
No. The Weekly Cardiac Rhythm Report is a supplemental tool and does not replace clinical diagnosis or prescribed treatment. It is designed to support communication with your healthcare provider.

10. How do I access my weekly reports?
Your report will be delivered digitally each week through your registered email and accessible through your Frontier X Plus account.

11. Is this considered medical advice?
No. While the report is generated using the FX Plus, a medical device, the report itself is intended for informational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment. Please consult a qualified healthcare provider for any medical concerns.

12. Can I share the report with my doctor?
Yes. The report is designed to be physician-friendly and provides a longitudinal view of your cardiac rhythm and related metrics.

13. What happens after the free trial?
You can subscribe at $30/month or $240/year. Your reports will continue weekly unless you cancel.

14. Can I cancel anytime?

To cancel your subscription, please contact our support team at least 7 days before your next billing date. Cancellations will be effective from the following billing cycle. Please note that cancellations during an active billing period do not qualify for a refund, and access will remain available until the end of the current cycle. To cancel your subscription plan, please click here.